Thursday, September 30, 2004
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I HATE STUPID PEOPLE!
I could go on typing like this forever and this would not even diminish my hatred for stupid people. Let me tell you why.
I am totally, absolutely, certainly very "suay" today, to encounter THREE VERY STUPID PEOPLE. Story goes like this:
Scenario 1
Me: I am Eileen calling from xxx, may I speak to Mr xxx?
Stupid person 1: Ya
Me: This is regarding the document that you signed for xxx, but we are unable to verify your signature on the document because your bank has ceased providing us with signature records and advised us to verify all documents by authenticated swift. Pertaining to that, I've sent you 2 swifts, which you have failed to reply till now.
Stupid person 1: It's against my bank's policy to send you swift.
WTH??? Your bank is the one who suggested sending swift, what stupid policy are you quoting?????
Me: If that's the case, what do you suggest I do to ascertain the authenticity of your documents?
Stupid person 1: Then you'll have to send a letter to my head office. More than that I cannot do.
What stupid answer is that for a service personnel?? What more than that you cannot do??? Fine, I tolerate.
Me: Ok, then what's your head office address?
Stupid person 1 (with a nonchalant voice): I don't know, that you have to find out yourself.
Me: You mean you don't have your head office address?
It's your own bloody bank, for goodness sake!
Stupid person 1: No.
Then he bloody hell hang up the phone on me. I HATE PEOPLE WHO HANG UP THE PHONE ON ME!!! That is so downright rude!
FYI, that was an overseas call to an overseas bank. Go figure. I'm "amazed" by their "service".
Scenario 2
I was handling some call escalations from the call centre. My call centre people are so competent that I always ended up solving their problems and get scolded for NOTHING. That's how lucky I am.
Me: Good morning, I'm Eileen from xxx, may I speak to Mr xxx?
Stupid person 2: Yes, I am.
Me: I understand that you are facing a problem with blah blah blah, and need to reset blah blah blah. In view of your circumstances that you are unable to come and sign, an alternative solution would be to fax the form to you, and follow up with original when it's done?
I don't know who else called this guy so many times, but it's my bloody first time ok!
Stupid person 2: I WANT TO SPEAK TO THE MANAGER. YOU PEOPLE HAVE BEEN CALLING ME SO MANY TIMES TODAY!!!
Me: Sorry sir, but it's my first time calling today. But if you want to speak to the manager, I will arrange for her to call you as soon as possible because she's currently not available.
Stupid person 2: I WANT TO SPEAK TO THE GODDAMN MANAGER!!!!!!!
He was really shouting and ranting and repeated for a couple of times of "I WANT TO SPEAK TO THE GODDAMN MANAGER!!!" before hanging up the phone.
I was already badly traumatized and very sad after all that ranting because I got scolded for nothing again. I've even lost my appetite at lunch because I was too sad to eat.
Scenario 3
Now, this is the ultimate STUPID person. Because he's not only stupid, he's mad and he bloody hell INSULTED me! Hey, that's too much!
Me: Good afternoon, how may I help you?
Stupid & Mad person 3 (put down a stack of papers and sat down shaking legs, staring at me with a idiotic face) : I want to withdraw these profits.
Me (to confirm): Sir, you want to withdraw these profits and transfer back to your ordinary account?
Stupid & Mad Person 3 (show the stupid give-me-money-hand): No, give me cash.
Me: Sorry sir, but with effect from blah blah blah, CPF no longer allows withdrawal of profits in cash. Everything will have to go back to your CPF ordinary account.
Stupid & Mad Person 3 (show the idiotic face & shaking legs): How sure are you?
Me: I've very sure that CPF does not allow that anymore.
Stupid & Mad Person 3 (insert-mocking-face-here): How many percent sure are you?
Me: Sir, I'm VERY sure that CPF NO LONGER allows withdrawal of profits by cash anymore.
Stupid & Mad Person 3: Ok, then return back to ordinary account.
After checking the system, found out that the bloody account was closed few months ago, and his bloody statements were dated few months ago.
Me: Sorry sir, this account has been closed since April this year.
Stupid & Mad Person 3 (with mocking face and shaking legs AGAIN) : How many percent sure are you? Are you a graduate?
Me: Yes, I'm very sure this account has been closed.
Stupid & Mad Person 3: You haven't answer my question, are you a graduate?
Me: No, why?
Stupid & Mad Person 3: Are you a diploma or degree holder?
Me: Diploma
Stupid & Mad Person 3: No wonder. You fail your Maths is it??
WTF?!?! Are you saying that Diploma holders stupid??? And what has that got to do with Maths????
Me: No, I did not fail my Maths.
-- Please get away from my counter --
Stupid & Mad Person 3: I want to withdraw these back to my ordinary account.
Again?!? The problem with mad people is that they DO NOT understand what you are trying to tell them, and they repeat the same thing over and over AGAIN.
Me: Sir, as I've said,
Before I can finish,
Stupid & Mad Person 3: Nonono (pick some paper from his stack and point to me harshly), you go and copy this for me.
So I went in to photocopy and my colleagues told me, "Orh, him ah, he's siao wan. Last time used to come to bank a lot of times and everytime abit siao siao wan, sit there and talk nonsense and don't want to leave."
Thanks. I'm feeling very demoralized by now.
Me: There you go.
Stupid & Mad Person 3: I want to withdraw these back to my ordinary account.
Me: This account is already closed, sir.
Stupid & Mad Person 3: How sure are you? I want you to write a memo to me and swear that this account is closed.
At this point, I spotted one of his statements, which state "closing balance" which means account is closed.
Me (pointing to the statement): Sir, this statement clearly states closing balance, which means account is closed.
Stupid & Mad Person 3: Nonono, you don't take my things. I want you to swear and give me a memo.
Me: Sir, there is no need for me to swear or give a memo. This statement is already on the bank's letterhead and it's enough already.
Stupid & Mad Person 3 (pick some paper from his stack and point to me harshly AGAIN ): You go and photo this for me. 2 copies. And that one, one copy. AND YOU DON"T RUN AWAY AH, YOU RUN TO AUSTRALIA I WILL ALSO GO THERE FIND YOU WAN!.
WTF?!?! He's a nutcase. And by the way, the photocopier is somewhere out of the way, so it's rather troublesome to go in and out, thus I asked him if there's anything I can copy for him all at one go, to save time.
Stupid & Mad Person 3: Nonono, you copy this first.
And he repeated that stupid copy-paper stunt for AT LEAST 6 times. I nearly wanted to slap his face with the stack of papers.
Stupid & Mad Person 3: I want to withdraw these back to my ordinary account.
Which part of my English do you not understand?!?! Oh, I'm sorry, but you are mad. So, to entertain him a bit, I let him sign the transfer form. I HAVE HAD ENOUGH!
Then he snatched the form from me and kept it in between his stack.
Stupid & Mad Person 3: I want to withdraw these back to my ordinary account.
Me: Yes, I wanted to let you sign the transfer form but you just kept it in your stack.
So, he took the form out and sign. Then took another statement out and said,
Stupid & Mad Person 3: I want to withdraw these back to my ordinary account.
Me: Sir, signing one form is enough. You need not sign different forms for different amount. It will transfer any balance (if any) in your CPFIS account back to the Ordinary account.
Stupid & Mad Person 3: Nonono, see, YOU FAIL MATHS AGAIN! YOU ARE SO STUPID!
WTF?!?! At this point, I nearly wanted to tell him NO, I DID NOT FAIL MY MATHS, INSTEAD, I EVEN TOOK ADDITIONAL MATHEMATICS AND PASSED! And by the way, I don't see that has anything to do with maths.
I repeated the same thing to him again. You see, the thing with mad people is that you have to repeat and repeat, like them.
Stupid & Mad Person 3: What's your surname?
I didn't catch the question well. So I responded with a "Huh?"
Stupid & Mad Person 3: You don't have surname ah? Why? You don't have a father?
WTF?!?! WTF?!?!? WTF!?!?!?! #@$!@#~!$!$!@#!@#!@#
I wanted to slap him there and then. This is too much insult! But being a good CSO, I composed myself although I was seething with anger.
Me: Yes, I do and my surname is Heng.
Stupid & Mad Person 3: Singapore is finished soon, where are you going? Australia? New Zealand?
Me: No, I'm not going anywhere.
Stupid & Mad Person 3: How much are they paying you here?
Me: Sorry, I cannot tell you.
Stupid & Mad Person 3: Why cannot tell me?
Me: It's private and confidential.
I'm surprised I can hold the conversation with him for so long. At this point of time, it is long beyond closing hours and the whole branch is waiting for me to balance because I'm stuck with a nutcase. Then my colleague came over to help me so that I can do my balancing.
Then he asked my colleague the same degree question again.
Stupid & Mad Person 3: Do you have a degree?
Colleague: Sorry, I do not have. (although she has)
Stupid & Mad Person 3: I also don't have degree.
As if I cared, or anybody for that matter.
And he asked many other stupid questions, and my colleague slowly tricked him to the door, then told him "Sorry the bank is closed."
And he said, HE WILL COME BACK TOMORROW!!!!! ARGH!!!!!
CAN SOMEBODY KILL ME??? Or change my face so that he doesn't recognize me???
I HATE ABHOR STUPID & MAD PEOPLE!!!!!!!!!!!
Tuesday, September 28, 2004
Extreme Gourmet
I made the mistake of switching channels to watch Extreme Gourmet while having my dinner. The mistake of all mistakes!
IT WAS DOWNRIGHT DISGUSTING!!!!
It was even more disgusting than my "raisin" episode. I felt like puking my dinner as though I was the one eating those disgusting "delicacies".
I wonder how in the world would anybody enjoy watching the show to see celebrities go through the agony of eating those supposedly "delicacies" like goat eyeballs and maggot fried rice.
Argh! I shall not watch the show again.
Monday, September 27, 2004
The dream that traumatized me
// Listening to: Bond - Victory
I had a traumatizing dream yesterday, and it was horrid I tell you! The stupid dream traumatized me for the entire day and I shudder at the thought of it now.
First of all, let me tell you something that might be connected to this dream. You see, I have a chronic skin problem which I suspect that the medical term for it is Eczema. Basically, it is an itchy, dry hypersensitive skin disorder that normally affects the back of the knees, elbow bends and neck. But in recent years, I've only had it at the back of my knees, so I supposed it has become some sort of resident there.
Anyway, I've not had the stupid skin problem for quite some time now, but it returned to haunt me recently! I supposed I got very bothered by it subconsciously because I dreamt about it yesterday.
Yes! This is the dream I was talking about!
I dreamt about my skin problem, and saw flaky red skin behind my knees.
I did not dream about it healing.
I did not dream about it worsening.
I did not dream about me applying topical cream to relieve it.
And no, I did not dream of myself scratching it.
Instead,
I DREAMT OF RAISINS GROWING BEHIND MY KNEES!
The horror!!
I dreamt of lots and lots of raisins growing behind my knees which were basically like feeding on my allergy. Yucks! This is disgusting! Now you know why I shudder. I had the image of my dream portrayed and replayed in my mind over and over again for the entire day.
The thing is, RAISINS DO NOT GROW AT THE BACK OF HUMAN KNEES!!!
I do not understand why I had this weirdshit dream. Is it because I'm bothered by my skin condition? Or is it because of I had cravings for raisins I do not know of? I definitely hope that it's the former as I would still very much like to eat raisins in my seafood rice at Fish & Co. Thank you very much.
One thing for sure, I'm going to keep off raisins in the short run.
Sunday, September 26, 2004
Young man, why are you begging?
I read this piece of news a few days ago and I was truly more disgusted than the last time I saw him along the Orchard underpass on Saturdays begging for money.
In fact, the first time I saw him begging there, I scrutinized him for some sort of handicap or something, and found out that he's perfectly well and fit! Then I read his "plea for donations", something about family being poor, and saw from his IC that he's actually very young! I turned to Mr Eeyore and asked, "Why is he begging here and not looking for a job? He's fit and able-bodied what!"
What rubbish about family being poor? I'm sure a decent job would be able to earn more money than begging on the streets. He's basically just plain lazy and hopes for money to fall from the sky!
Then, after reading the news about what he had got to say, I became even more disgusted and sorry for him. At a grand age of 25, his parents still have to give him pocket money and he had the audacity to say that he hoped that they can support him all his life. WTH????
It's saddening to know that there are such people in Singapore. I'm sure nobody will donate to him after reading the news. In fact, I'd much rather donate to the auntie selling tissues, or uncle playing music along the underpass. At least, they are doing something and not just plain begging.
Amused
I'm very amused by these. Courtesy from here & here.
My name is Oolong. 
Toilet paper
Now, one to celebrate the upcoming mooncake festival.....
Happy Mooncake Festival!
A new addition to the family....
Meet me, I'm Yuebing!
Now, seriously, Kopi-O is going to undergo intensive training to do the head-stunt. Okok, I'm joking, can? Moreover, Kopi-O can't even keep still.
Oh well. Just when I thought I'm getting some headway in my salsa class, I'm back to the klutz who was so stressed out all over again. Argh! Why can't I get the half turn or whatever right???
I need to sleep.
Saturday, September 18, 2004
Site Statistics
// Listening to: Nelly - Dilema
Look at these.
Nedstat Basic
On google
It's kinda freaky when you realised that there are actually people who search for you by your full name on google. And from what I know, there are very few people by the name of "Eileen Heng" in Singapore. Oh well, I'm just a little bit of narcissistic, can?
How sad. It's Saturday night, and I'm stuck at home.
Friday, September 17, 2004
Happy Birthday peepz!
I want to say,
HAPPY BIRTHDAY MR EEYORE!!
and
HAPPY BIRTHDAY FELICIA!
Thursday, September 16, 2004
I'm a happy gal!
// Listening to: Bond - Viva
Whee! I'm a happy gal today because:
- MAIA WON!
- Sylvester won!
- I'm off tomorrow!!
Triple yays!!!
I didn't know Sylvester can look so cute when he smiles. He should smile more than! Anyway, I think I like his voice better than the other male contestants in the group. And further more, he's cute!
And that Haizad is so cutey handsome can! I think I want to stalk him at some hospital. Hah! Kidding can?
By the way, if I'm Jerry Ong, I'd just kill myself and die. I'm beginning to sympathize with him for having to put up with so much critics, then still have to smile and look as if it's nothing. Ken must still be sore about him winning, but he was so cool with his remark, "if you wanna know how to get to the next round, consult jerry ong." Hah! Ok, I'm bad.
It's VCD time since there's no work tomorrow. Ciao!
Wednesday, September 15, 2004
How can I be broke?
// Listening to: Christina Aguilera, Mya, Lil Kim, Pink - Lady Marmalade
It's the first day of payday, yet, I'm already feeling rather poor.
How can that be even possible?? Can somebody please tell me where has all my money gone to??
*sighs* I'm already counting down to the next payday. Hah!
On a sidenote, it's the wildcard episode of Singapore Idol tomorrow. This time, Singapore, PLEASE VOTE PROPERLY!!!
Tuesday, September 14, 2004
Qoo-Chan
// Listening to: Vonda Shepard - I only want to be with you
Actually, I watched the movie "Quill" sometime back. But because I was so busy with the router thingy, and since now I'm so bo-liao, I shall post some very cute pictures of "Qoo-Chan" which is actually from the movie [Quill], courtesy from here.
Little puppies
What's that?
I wanna go in!
I'm tired after a busy day
I went to watch the show with Mr Eeyore, and I must say it's a nice heart warming show. Especially so if you love dogs. But Mr Eeyore claimed that it's boring, and definitely no guys are going to watch it, and even if they do, they must have been psy-choed by their pussy girlfriends.
For one thing, I told him, "There are no such things as pussy girlfriends."
Ok. Nobody will get it, except....well, us.
- Blue Mondays are nearly over.
- Monday nights have my favourite TV programmes. I can watch the crappy 7pm Channel 8 programmes up to 10pm, then I switch to Channel 5 to watch F.R.I.E.N.D.S, followed by Extreme Makeover, then I switch back to Channel 8 to catch some parts of Holland V, then switch to Channel U to watch Go! Go! Go! Jacky. Oh well, I'm such a TV addict.
- Tuesday is a brand new day.
That said, I shall carry on my affair with the TV.
Sunday, September 12, 2004
Sick of it all!
// Listening to: Insane ramblings....
I'm sick of it all!
For one thing, I DO NOT understand why my mum likes to repeat her ramblings again and again, when obviously, she had ranted about the same things before, and before, and long long before!!! She actually stood in front of the mirror and ranted non-stop about some things which we (me & my brother) have already memorized at the back of our minds because she had said the same things over and over again in the past! In fact, she ranted from last night until now, non-stop, and obviously, she would get a sore throat from all that talking, and now she blames it on us. I DO NOT know what caused the ranting, because when I was home last night, she was already ranting.
I DO NOT understand why I always get linked up and scolded for something I did not do, or something my brother had done or whatsoever.
I DO NOT understand why I'm always labeled a stupid fool because I'm not into great Christianity, and I do not go to church like her. It doesn't help at all when she always boast about how great Christians are and how the rest of the people who are not into Christianity are like second citizens to her. It just makes me more sick and doubtful about going to church! In short, I do not like people who boast about their religion. All the more I do not understand people who like to bring religion into irrelevant things. Praise your lord if you must, but DO NOT condemn other people who don't.
In all, I'm just sick of it all. I've actually wanted to blog about some joyful, light-hearted things. But for now, I just want to rant.
ARGH!
Friday, September 10, 2004
Singapore Idol - Round 3
Today's results were damn disappointing. When they announced Jerry as the winner, I nearly wanted to throw eggs lor. Except that eggs are very expensive now, so I reckon I'd rather save those for eating than to waste them.
Sorry, but I'm sure nobody expected Jerry to win except his exceptionally rich connections of course. If I were to pick anyone from the wildcard and compete against Jerry, I'm sure he/she will beat him handsdown whatsoever. This is so bloody unfair. Obviously this is the game for the rich. Even the judges had nothing to say. =X
My bets were on Leondra, Beverly and Nana, although I was rooting for Maia all the way. Definitely not Jerry!
Then again, the good ones got a second chance at wildcard, including MAIA! We shall see.
I don't know how many calls I've made already. I'm going to have a heart attack when my bill comes.
Wednesday, September 08, 2004
All set up and ready to go!
// Listening to: Counting Crows - Accidentally in Love
Sometimes, I really surprised myself by being so bloody smart. I actually managed to set up the whole router thingy on my own! No more waiting to use the Internet! Yay!!!
I will be watching the live telecast of results for the third round of Singapore Idol's tomorrow. Who will win?
Cross my fingers....til then.
